Hand Picked Experiences Terms & Conditions

Easy Sundays

Valid for Sunday night stays only, with selected dates excluded.
Available at participating spa hotels in the UK and the Channel Islands.
Package is inclusive of £50 credit per room to be used towards a spa treatment.
Credit must be used during your stay and any unused credit cannot be refunded or transferred.
Credit cannot be used against retail, gift cards or any other service.
Includes use of health and leisure facilities. Children's swim times may apply.
Spa treatments are subject to availability. Treatments must be booked in advance.
Rates are subject to availability and based on two people sharing a room. Up to 2 children under 12 stay free with the exception of Grand Jersey and L’Horizon with 2 children under 4 staying free on a bed and breakfast basis when sharing a room with 2 adults.
Full prepayment to be taken at the time of booking, with no cancellations, refunds or amendments allowed.


Island Staycation Exclusive

Book by 31st January 2025.
Valid for stays between 28th November 2024 and 28th February 2025, at Channel Island hotels with selected dates excluded. Braye Beach Hotel not included.
Package is inclusive of a 2-course dinner per adult towards food in our restaurants and bars (excludes drinks). Credit must be used during your stay and any unused credit cannot be refunded or transferred. Credit cannot be used against spa, retail, gift cards, drinks or any other service. This experience is available exclusively for residents of the Channel Islands. Proof of residence required.
Rates are subject to availability and based on two people sharing a room. Up to 2 children under 12 stay free with the exception of Grand Jersey and L’Horizon with 2 children under 4 staying free on a bed and breakfast basis when sharing a room with 2 adults.
Includes use of health and leisure facilities where available. Children's swim times may apply.


Hand Picked Signature Stay

Available year-round at all UK hotels, with selected dates excluded. Excludes Channel Island.
Package includes a £40 per person allocation to spend on dinner in our restaurant on the first night of your stay. 
Rates are subject to availability and based on two people sharing a room. Up to 2 children under 12 stay free with the exception of Grand Jersey and L’Horizon with 2 children under 4 staying free on a bed and breakfast basis when sharing a room with 2 adults.
Includes use of health and leisure facilities where available. Children's swim times may apply. 
Full prepayment to be taken at the time of booking, with no cancellations, refunds or amendments allowed.


Stay Your Way

Book by 31st January 2025.
Valid for stays between 7th November 2024 - 28th February 2025, at all UK hotels. Excludes Channel Islands. 
Package is inclusive of £50 credit towards food per room, per stay, regardless of length of stay. Credit must be used during your stay and any unused credit cannot be refunded or transferred. Credit cannot be used against spa, retail, gift cards, drinks or any other service. 
Rates are subject to availability and based on two people sharing a room. Up to 2 children under 12 stay free on a bed and breakfast basis when sharing a room with 2 adults.
Includes use of health and leisure facilities where available. Children's swim times may apply.
Full prepayment to be taken at the time of booking, with no cancellations, refunds or amendments allowed.


Winter Island Escape

Book by 31st January 2025.
Valid for stays between 14th November 2024 - 28th February 2025, at Channel Island hotels with selected dates excluded.
Package is inclusive of £75 food credit per room, per stay (not per night). Credit must be used during your stay and any unused credit cannot be refunded or transferred. Credit cannot be used against spa, retail, gift cards, drinks or any other service. Rates are subject to availability and based on two people sharing a room. Up to 2 children under 12 stay free with the exception of Grand Jersey and L’Horizon with 2 children under 4 staying free on a bed and breakfast basis when sharing a room with 2 adults.
Includes use of health and leisure facilities where available. Children's swim times may apply.
Full prepayment to be taken at the time of booking, with no cancellations, refunds or amendments allowed.


Christmas 2024

For online Christmas and festive overnight bookings please be aware that: Full pre-payment is required at the time of booking on the website, however in the event of cancellation by 12 noon on 30th November 2024, a refund of 75% of the prepayment total will be given. Price applicable for two adults only, additional charges apply for children, see full terms & conditions.
For Christmas and festive overnight bookings made via phone: A non-refundable deposit of 25% is required at the time of booking, and then remaining balance is required by no later than 1st December 2024.No cancellations, changes or refunds are allowed. Price applicable for two adults only, additional charges apply for children.


Triple Rosette Retreat

Book by 23rd December 2024
Valid for stays between 23rd September - 23rd December 2024
Rates are subject to availability and based on two people sharing a room.
Full pre-payment is required at the time of booking and no cancellations, amends or refunds allowed
Use of the health and leisure facilities is included, where available.


Channel Islands Summer Escape

Book between 26th December and 31st January 2025.
Valid for stays between 1st May 2025 and 27th Sept 2025, at Channel Island hotels, with selected dates excluded.
Package is inclusive of £100 food credit per room (excluding drinks), per stay (not per night). Credit must be used during your stay and any unused credit cannot be refunded or transferred. Credit cannot be used against spa, retail, gift cards, drinks or any other service.
Rates are subject to availability and based on two people sharing a room. Up to 2 children under 12 stay free with the exception of Grand Jersey and L’Horizon with 2 children under 4 staying free on a bed and breakfast basis when sharing a room with 2 adults.
Includes use of health and leisure facilities where available. Children's swim times may apply.
Full prepayment to be taken at the time of booking, with no cancellations, refunds or amendments allowed.


Cristal and Caviar Valentine’s Weekend

Book by 10th February 2025. 
One night stay. Available at participating hotels in the UK and the Channel Islands, on Friday 14th or Saturday 15th February 2025. 
Full pre-payment is required at the time of booking and no cancellations, amends or refunds allowed. 
Rates are subject to availability and based on two people sharing a room.
Use of the health and leisure facilities is included, where available.



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