Hotel accessibility

At Ettington Park Hotel we treat our guests as individuals and therefore we have a range of facilities catering for people of all abilities. 

Pre arrival

• Prior to arrival guests can speak with a member of the reservations team in order to confirm requirements and general suitability of Ettington Park

• Guests can contact Ettington Park via:

• Telephone: 01789 450123

• Fax: 0845 0727454

• Email: [email protected]  

• Post: at Ettington Park Hotel, Alderminster, Stratford-upon-Avon, Warwickshire CV37 8BU

• Large print information and confirmation letters are available on request

• Good bus and train links serve the local town of Stratford-upon-Avon

• The hotel is able to arrange collection from the main line rail and bus stations via local taxi services and accessible taxis are widely available

• Directions to the hotel can be found by clicking here

Parking

• Accessible parking and a drop off area is available, assistance with luggage is also available

• Car park spaces are marked

• Car park surface is gravel and tarmac 

• Route from accessible parking to the rear of the hotel has no steps and is lit, route from accessible parking to the front of the hotel has steps and a ramp 

Entrance and reception

• The main hotel entrance has two sets of steps, one with two steps and one with one step, a ramp is available

• Entrance is lit at all times

• Reception floor is carpet and suitable for wheelchairs

• Seating is available in the reception area

Bedrooms

• 2 accessible bedrooms available at Ettington Park

• Bedroom furniture can be re-arranged on request

• Bedroom with non-allergenic bedding is available on request

• All bedrooms are ensuite

• 2 bedrooms have a wet room walk in shower with no lip

• Laundry service is available

• More lighting options are available in bedrooms on request (extra lamps available)

• All bedrooms have remote controlled TVs

• Subtitles are available on the TVs

• Internet access is available in bedrooms

• All bedrooms have a telephone

• Tea and coffee making facilities in all bedrooms

• Mini-fridges are available in bedrooms

• Patios are accessible by wheelchair

• Shower seat is available on request

• DeafGard alarm is available on request

Public areas

• Public toilet with baby change facilities

• Bar, lounge and conference rooms are accessible by wheelchair

• Entrance to one or more bedrooms with no steps

• Corridors are lit at all times

• Staircase to 1st and 2nd floor

Dining

• All restaurants can cater for special dietary requirements on prior request (gluten free, lactose free, nut free, vegetarian, vegan) other dietary requirements may be catered for with prior discussion

• All meals can be cut up for ease of eating, food may also be pureed/thickened if needed in all restaurants

• 24h in room dining is available should you wish to eat from the comfort of your room

Restaurant

• Accessible by wheelchair

• No steps

The Long Gallery

• The Long Gallery is on the first floor and isn’t wheelchair accessible however we do have a stair climber available

• Gardens and grounds

• Accessible by wheelchair

• No steps

• Gravel paths

Leisure facilities

• The swimming pool is accessed via the outdoor courtyard 

• A hoist is available. Please give us prior notice so that trained staff are on hand to assemble the hoist and provide assistance

• The sauna - access on ground floor via swimming pool

• The steam room - access on ground floor via swimming pool

• Accessible toilet/shower is available on the ground floor in the main hotel

• Facilities which are inaccessible with a wheelchair:

• Pool side sauna - we do not recommend this for wheelchair users as the passageway by the pool which accesses the sauna is rather narrow.

• Poolside steam room - we do not recommend this for wheelchair users as the passageway by the pool which accesses the steam room is rather narrow.

General accessibility

• Staff are on hand to assist 24 hours a day

• Emergency evacuation procedure for guests requiring assistance (please notify on arrival if assistance on evacuation needed)

• Assistance dogs accepted with prior notice

• In accordance with legislation smoking is not permitted in the hotel

• Mobile phone signal with most providers is weak in the area

• The fire alarm system is bells, sirens and flashing lights. Assistance is given with evacuation if necessary

• The bells and sirens will ring continuously if evacuation is needed if you require assistance for evacuation please notify us on arrival

• We welcome your feedback to help us continuously improve and develop. To book any of our packages or hotel special offers or for more information please call 01789 450123